Frequently Asked Questions
Everything you need to know about your LANX experience.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the domestic region, while international orders may take 7-14 business days depending on the destination.
What is your return policy?
We offer a 30-day return window for all unworn items in their original packaging. Simply visit our returns portal to generate a prepaid shipping label.
How do I know which size to order?
Each product page features a detailed size guide. We recommend measuring a similar garment you already own to ensure the most accurate fit.
Are your materials sustainably sourced?
Yes, LANX is committed to ethical fashion. We use organic cotton, recycled polyester, and partner with factories that adhere to fair labor standards.
Can I change or cancel my order after it's placed?
Orders are processed quickly, but we have a 1-hour window where changes can be made. Please contact our support team immediately if you need to adjust your order.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.